SMS Messaging Privacy Policy​

A2Z Attorney Service, Inc. (“A2Z Attorney Service,” “A2Z,” “we,” “us,” or “our”) may offer SMS/text messaging as a means of communicating with customers and other individuals regarding our services.

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SMS Consent and Opt-In

You may text A2Z Attorney Service at 916-436-5484 to request information about our services or communicate with our team.

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By providing your mobile telephone number and opting in to receive text messages from A2Z Attorney Service, you consent to receive SMS messages from us. Messages may include service-related communications, customer support communications, status updates, responses to inquiries, and other communications related to your relationship with A2Z Attorney Service.

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SMS consent and mobile opt-in information will not be shared with third parties or affiliates.

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Message Frequency and Charges

Message frequency may vary depending on your interactions with A2Z Attorney Service and the services you request.

Message and data rates may apply according to your mobile carrier and service plan. A2Z Attorney Service is not responsible for charges imposed by your mobile carrier.

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Opting Out

You may opt out of receiving SMS messages from A2Z Attorney Service at any time by replying STOP to a message.

After submitting a STOP request, you may receive a confirmation message acknowledging your opt-out request. You will no longer receive SMS messages from us unless you subsequently opt in again.

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Help and Support

For assistance with SMS messaging, reply HELP to any message or contact A2Z Attorney Service at 916-436-5484.

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Privacy and Mobile Information

A2Z Attorney Service respects the privacy of information provided through our SMS messaging program.

Mobile telephone numbers, SMS consent, and opt-in information collected in connection with our messaging program will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Information obtained through SMS communications may be used as reasonably necessary to provide requested services, respond to inquiries, communicate regarding active or prospective service requests, provide customer support, maintain business records, comply with applicable law, and protect the rights and interests of A2Z Attorney Service and its customers.

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Terms and Privacy

Your use of A2Z Attorney Service's SMS messaging services is subject to our Privacy Policy .

Privacy Policy: www.A2ZAttorneyService.com/privacypolicy

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Contact Us

If you have questions regarding our SMS messaging practices or this policy, please contact:

A2Z Attorney Service, Inc.
1401 Garden Highway, Suite 100
Sacramento, CA 95833
Phone: 916-436-5484
Email: Serve@A2ZAttorneyService.com

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A2Z Attorney Service, Inc. General Privacy Policy

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A2Z Attorney Service, Inc. (“A2Z,” “we,” “us,” or “our”) operates the A2Z Attorney Service website and provides legal support services including service of process, court filing, e-Filing, e-Recording, records retrieval, subpoena services, levy and writ services, investigations, and other related legal support services.

This Privacy Policy explains how we collect, use, maintain, protect, and disclose information when you visit our website, communicate with us, create or use an account or online portal, submit a service request, or otherwise use our services (collectively, the “Services”).

By accessing our website or using our Services, you acknowledge the practices described in this Privacy Policy.

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Information We Collect

We may collect information that you voluntarily provide to us when requesting or using our Services, creating an account, communicating with our staff, submitting documents, or otherwise interacting with A2Z.

This information may include your name, business or law firm name, email address, telephone number, mailing or business address, billing and payment information, account and portal information, case names and case numbers, court information, names and addresses of parties or individuals to be served, documents provided for service or filing, assignment instructions, communications with A2Z, and other information necessary to perform requested Services.

Because of the nature of our business, documents and assignments submitted to A2Z may contain personal, confidential, legal, or case-related information concerning individuals other than the person submitting the request.

We collect and use this information only as reasonably necessary to provide our Services, administer our business, comply with applicable laws and legal obligations, and fulfill our contractual responsibilities.

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How We Use Information

We may use information collected through our website and Services to provide and complete requested Services; process legal support assignments; communicate regarding assignments, attempts, status updates, filings, records, and completed Services; prepare proofs of service, affidavits, declarations, reports, and other documentation; process court filings and recordings; perform records retrieval, subpoena, levy, writ, and investigative services; maintain customer accounts and online portal functionality; process payments and billing; respond to inquiries; improve our website and systems; protect the security and integrity of our operations; detect fraud or unauthorized activity; comply with applicable legal requirements; and establish, exercise, or defend legal claims.

A2Z does not sell personal information submitted to us in connection with legal service assignments for monetary consideration.

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Log Data and Website Information

When you visit our website, certain information may be automatically transmitted by your browser or device.

This may include your Internet Protocol (“IP”) address, browser type and version, device information, operating system, pages visited, date and time of your visit, time spent on particular pages, referring website or source, general geographic information derived from an IP address, and other diagnostic or usage information.

We may use this information to operate, maintain, secure, analyze, and improve our website and Services.

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​Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, maintain user sessions, understand website usage, and improve the user experience.

Cookies are small data files placed on your computer or device when you visit a website.

Depending on your browser settings, you may be able to accept, refuse, or delete cookies. Disabling certain cookies may affect the functionality of portions of our website or online Services.

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Online Accounts and Portal Information

A2Z may provide customers with access to online systems or portals through which assignments, documents, case information, service instructions, status updates, invoices, proofs, photographs, filings, and other information may be submitted or accessed.

Users are responsible for maintaining the confidentiality of their account credentials and should not share usernames or passwords with unauthorized persons.

If you believe your account or login credentials have been compromised, please contact A2Z promptly.

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Documents and Case-Related Information

As a legal support services provider, A2Z routinely receives documents and information necessary to perform assignments on behalf of attorneys, law firms, businesses, process serving companies, and other authorized clients.

Such information may include court documents, pleadings, subpoenas, addresses, photographs, identifying information, case information, and other materials related to legal proceedings.

A2Z uses this information for purposes reasonably related to performing the requested assignment and maintaining appropriate business and service records.

Information submitted in connection with a legal matter may also be retained as necessary to document the Services performed, comply with applicable laws and professional requirements, respond to disputes or legal proceedings, and maintain appropriate business records.

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Service Providers

We may use third-party companies, contractors, vendors, and service providers to assist us in operating our business and providing Services.

These providers may assist with website hosting, information technology, software services, online portal functionality, payment processing, electronic filing and recording, data storage, document management, communications, accounting, billing, process serving, field services, records retrieval, investigations, and other legal support services.

These parties may have access to information only to the extent reasonably necessary to perform services on our behalf or fulfill the assignment for which they have been engaged.

We expect service providers handling confidential or personal information on our behalf to appropriately protect that information and use it only for authorized purposes.

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Disclosure of Information

We may disclose information when reasonably necessary to complete an assignment requested by a customer; coordinate with process servers, investigators, court runners, records professionals, filing agents, or other service providers; submit documents or information to courts, government agencies, sheriffs, recorders, registered agents, businesses, or other recipients; comply with applicable laws, court orders, subpoenas, or legal processes; protect the rights, property, security, or safety of A2Z or others; investigate fraud or unauthorized activity; enforce agreements; resolve disputes; or complete a merger, acquisition, restructuring, financing, sale, or transfer involving all or part of our business.

We do not disclose personal information except as reasonably necessary for legitimate business purposes, to provide requested Services, as authorized by the customer, or as otherwise permitted or required by law.

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Security

We value the trust our customers place in A2Z and take reasonable administrative, technical, and physical measures designed to protect personal, confidential, and case-related information.

However, no method of transmission over the Internet, electronic communication, or electronic storage system can be guaranteed to be completely secure. While we strive to protect information in our possession, we cannot guarantee absolute security.

Customers should use appropriate care when transmitting particularly sensitive or confidential information electronically.

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Data Retention

We may retain personal information, assignment information, case documents, service records, proofs of service, photographs, correspondence, billing information, and other records for as long as reasonably necessary to provide our Services, maintain business and customer records, document Services performed, satisfy legal or contractual obligations, resolve disputes, establish or defend legal claims, and enforce agreements.

Retention periods may vary depending on the nature of the information and the Services provided.

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Links to Other Websites

Our website or online Services may contain links to websites operated by third parties.

If you follow a third-party link, you will be directed to a website that is not operated or controlled by A2Z. We encourage you to review the privacy policies and terms applicable to those websites.

A2Z is not responsible for the content, security, privacy policies, or practices of third-party websites or services.

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Children’s Privacy

Our Services are intended for attorneys, law firms, businesses, legal professionals, and other authorized users and are not directed toward children.

We do not knowingly collect personal information directly from children under the age of 13 through our website for marketing or account-registration purposes.

If we become aware that a child under 13 has directly provided personal information to us without appropriate authorization, we will take reasonable steps to address the information as required by applicable law.

This does not prevent A2Z from receiving information concerning minors when that information appears within legal documents, court records, service instructions, investigations, or other materials provided to us in connection with the lawful performance of legal support services.

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California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and subject to applicable exceptions, these rights may include the right to request information regarding personal information collected about them, request correction of inaccurate information, or request deletion of certain personal information.

Certain information maintained by A2Z may be exempt from some privacy requests when maintained in connection with legal proceedings, services performed on behalf of a client, compliance with legal obligations, the establishment or defense of legal claims, or other circumstances permitted by law.

Requests regarding applicable privacy rights may be submitted using the contact information below. We may take reasonable steps to verify the identity and authority of the person making a request before responding.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, business practices, technology, legal requirements, or other circumstances.

When changes are made, the updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

We encourage users to periodically review this Privacy Policy for updates.

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Contact Us

Questions, concerns, or requests regarding this Privacy Policy or A2Z’s privacy practices may be directed to:

A2Z Attorney Service, Inc.
1401 Garden Highway, Suite 100
Sacramento, CA 95833

Phone: 916-436-5484
Email: Serve@A2ZAttorneyService.com

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